The processes that a company defines are the most important elements of your company’s success. The definition phase of a project is the most important element of building a great web site. When I first started writing proposals and meeting with clients it was a nightmare. It was not until I really took a step back and looked at the requirements and needs of the client from the very beginning that the transition became smoother. When starting Blue Light Labs in 2000 we where undercharging and overselling our services in a desperate attempt to stay in business. It took me 5 years to iron out the kinks in our web design company’s business model. After spending time with other Atlanta web design companies and comparing and contrasting notes, our proposals and processes have matured. These concepts allowed our business to grow while providing a quality service that we are proud of. Here are a few ideas I have on improving your web development company’s process and approach to customers.
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Thursday, May 8, 2008
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